Contact Form
Guest Book
Christoph Lingg
2011-10-24
I booked my stay at hotel Gallery in Perm through and can only recommend this company as well as the hotel, which is clean, nice and charming!
Max Ockum
2011-09-30
Ich habe meine Transfers vom Flughafen zum Hafen in St.Petersburg und vom Hafen zum Airport in Moskau über Natalia Zolotareva gebucht. Der Kontakt war hervorragend. Die Transfers wurden pünktlich und zu voller Zufriedenheit durchgeführt. Vielen Dank an Natalia und Ihre Fahrer.
heribert holzschuster
2011-09-07
Nun liegt unsere Reise nach St. Petersburg schon 6 Wochen zurück und immer noch bekomme ich von meinen Mitreisenden die positiven Rückmeldungen an dieses wunderbare Erlebnis. Ich von meiner Seite bin ganz besonders begeistert über die perfekte Führung nach Pushkin und Pawlovsk durch unsere Führerin Natalia. Dieser Tag war besonders eindrucksvoll. Bestens haben auch die Organisation zum Theater, den Tickets und die notwendigen Transfers funktioniert, was sicherlich auch mit der sehr kompetenten Betreuung durch Frau Natalia (Manager: Ostwest.com) zusammenhängt. Ich kann dieses Büro in St. Petersburg nur weiterempfehlen.
First of all I'd like to say thanks for the perfect organisation of our program.
Our first day in Pushkin, especially the lunch and the folklore was enjoed very much by my friends. The tour guide you have choosen for us - Natalia - was very well prepared and informed us about everything we wanted to know, besides her perfectly spoken German and her guiding through the palaces and parks. Definitely, she did a very well job! If possible, say hello to here. Thank you.
The buses to and from the theater also were very suitable and always in time - as well as the bus to Pushkin!
Actually, we spent a very nice time in St. Petersburg and whenever I have again the possibillity to organise a similar trip, I hope I can contact you again.
Yours sincerely,
Heribert Holzschuster
Terms and Conditionsprint version
Our Cancellation Policy
Any change or cancellation of our services after our confirmation of your booking is a subject to our cancellation policy. Please note that the below is true for individual travellers or a group of no more than 6 people.
- Any changes or cancellation of our services made before our confirmation – free of charge.
- A cancellation of our services made after the confirmation and up to 8 days prior to the start of the agreed service is a subject to the administrative fee of 5% of the total price of service.
- A cancellation of our services made between 8 days and 72 hours prior to the start of the agreed service is a subject to the administrative fee of 15% of the total price of service.
- A cancellation of our services made after the above 72 hours deadline or a no-show is non-refundable (you loose 100% of your money)
- A cancellation made at 46 days and more prior to the actual departure dates is free of charge
- A cancellation made at 45—35 days prior to the actual departure dates is a subject to the administrative fee of 5% of the ticket price
- A cancellation made after 35 days and up to 72 hours prior to the actual departure dates is a subject to the administrative fee of 30% of the ticket price
- A cancellation of your tickets made after the above 72 hours deadline or a no-show is non-refundable (you loose 100% of your money)
Administrative fees applicable to Cancellation of Train Tickets are as follows: